Florida
IT Support
Common Questions
Find the questions to frequently asked questions here.
What makes Exormedia different from other IT providers?
Exormedia has served New York businesses since 1992, giving us over 30 years of experience most competitors can't match. We're an independent MSP, not owned by a private equity rollup, so the same team has answered your calls for decades. We currently manage 2,000+ endpoints across Long Island, New York City, New Jersey, and Connecticut, and we build our own custom web and software solutions in-house rather than outsourcing them.
How does Exormedia protect my business from cyber threats?
Exormedia provides 24/7 network monitoring, endpoint detection and response (EDR), managed detection and response (MDR), email and spam filtering, and employee security awareness training. Our layered approach is built to meet compliance requirements for regulated industries like healthcare, legal, and financial services, and it's designed to satisfy the security controls cyber insurance carriers require for coverage.
Can you support remote and hybrid work environments?
Yes. Exormedia sets up secure VPN access, cloud-based file sharing, and Microsoft 365 or Google Workspace environments so your team can work securely from anywhere. We provide the same 24/7 help desk support to remote employees as we do to on-site staff, with no separate contract or add-on fee.
How do I know which IT services my business needs?
Exormedia offers a free network security assessment to evaluate your current infrastructure, identify vulnerabilities, and review compliance gaps specific to your industry. Based on that assessment, we recommend one of three service tiers, Exor Defender, Exor Shield, or Exor Command, matched to your company's size and risk level.
Does Exormedia offer IT solutions for small businesses as well as large enterprises?
Yes. Exormedia supports businesses from single-location offices to multi-site enterprises with over 200 employees. Our Exor Defender package is built for small teams needing reliable support, Exor Shield adds proactive security management for growing companies, and Exor Command provides full IT oversight for established organizations.
Free Network Security Assessment
Fill out the form below to get a free network security assessment and find out how we can make your technology hassle-free!
Schedule a free Network Assessment
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